Fresh from Indian farms, packed with care ✦ Fresh from Indian farms, packed with care ✦ Fresh from Indian farms, packed with care ✦ Fresh from Indian farms, packed with care ✦ Fresh from Indian farms, packed with care ✦ Fresh from Indian farms, packed with care ✦
Home GaonBasket

Returns Policy

Clear information for a simple, honest shopping experience.

Last updated: July 6, 2026

GaonBasket Returns Policy

At GaonBasket, we work to maintain quality standards across sourcing, packing and delivery. If your product arrives broken or damaged, please contact us within the eligible reporting window.

Replacement for Breakage or Damage

Complaints for replacement of breakage or damaged products are accepted only within 48 hours after delivery.

How to Raise a Request

  1. Email us at Info.gaonbasket@gmail.com within 48 hours after delivery.
  2. Share your order details and registered email address.
  3. Attach clear photos or videos of the damaged or broken product and packaging.
  4. Our team will review the request and guide you on the next step.

Important Conditions

  • Requests raised after 48 hours from delivery may not be accepted.
  • Replacement support applies to breakage or damage reported within the eligible window.
  • Please keep the product and packaging available until the request is reviewed.

Order and Tracking Support

Once an order is shipped, tracking details are sent automatically to the email address registered on the website. For any queries or details, email us at Info.gaonbasket@gmail.com.