We are here to help
For order queries, payment confirmation, shipment tracking, replacement requests or promotional communication preferences, write to us at Info.gaonbasket@gmail.com.
Contact Details
Use the official GaonBasket email for order support, payment confirmation, shipment tracking and communication preferences.
Official Email
For any queries or details, mail the GaonBasket team directly.
Info.gaonbasket@gmail.comOrder & Payment Updates
Once an order is placed, payment confirmation with the bank may take up to 24 hours before packing and shipping.
Payment confirmation: 24 hoursReplacement Requests
Complaints for replacement of breakage or damaged products are accepted only within 24 hours after delivery.
Report within 24 hoursTracking Details
Once your order is shipped, we will send the tracking details to your registered Email/contact number. Please check your Email/SMS/WhatsApp messages for the tracking information.
Check registered email/ Contact NumberSend a Message
Share your order details or query and our team will respond through the official GaonBasket email channel.
Common Questions
Quick answers based on the GaonBasket Terms of Service.
Where should I email GaonBasket?
For any queries or details, email Info.gaonbasket@gmail.com.
How long does payment confirmation take?
After an order is placed, it may take up to 24 hours to confirm payment with the bank. Once confirmed, the order is packed and shipped.
When will I receive tracking details?
Once your order is shipped, we will send the tracking details to your registered Email/contact number. Please check your Email/SMS/WhatsApp messages for the tracking information.
How quickly should I report damage or breakage?
Replacement complaints for breakage or damaged products are accepted only within 24 hours after delivery.
How can I stop promotional emails or SMS?
If you do not want future email, SMS, WhatsApp or RCS communication, send a request to Info.gaonbasket@gmail.com.