We are here to help
For order queries, payment confirmation, shipment tracking, replacement requests or promotional communication preferences, write to us at Info.gaonbasket@gmail.com.
Contact Details
Use the official GaonBasket email for order support, payment confirmation, shipment tracking and communication preferences.
Official Email
For any queries or details, mail the GaonBasket team directly.
Info.gaonbasket@gmail.comOrder & Payment Updates
Once an order is placed, payment confirmation with the bank may take up to 48 hours before packing and shipping.
Payment confirmation: 48 hoursReplacement Requests
Complaints for replacement of breakage or damaged products are accepted only within 48 hours after delivery.
Report within 48 hoursTracking Details
After dispatch, tracking details are sent automatically to the registered email address on the website.
Check registered emailSend a Message
Share your order details or query and our team will respond through the official GaonBasket email channel.
Common Questions
Quick answers based on the GaonBasket Terms of Service.
Where should I email GaonBasket?
For any queries or details, email Info.gaonbasket@gmail.com.
How long does payment confirmation take?
After an order is placed, it may take up to 48 hours to confirm payment with the bank. Once confirmed, the order is packed and shipped.
When will I receive tracking details?
Once the order is shipped, tracking details are sent automatically to the email registered on the website.
How quickly should I report damage or breakage?
Replacement complaints for breakage or damaged products are accepted only within 48 hours after delivery.
How can I stop promotional emails or SMS?
If you do not want future email, SMS, WhatsApp or RCS communication, send a request to Info.gaonbasket@gmail.com.